Order Processing & Shipping

Order Processing

All orders placed online:

  • Before 9:00 am, Monday through Friday, will be processed that day.
  • After 9:00 am may be processed the following business day.

    Order Shipping

    • Products are shipped directly from the manufacturer (except for books) and can take between one and five business days to ship. Tracking numbers for orders with one item will be emailed to you.
    • Items are shipped via UPS, FedEx, or U.S. Postal Service, depending on the product (shipping information is provided at the bottom of each product page).
    • Books are signed (and personalized, if requested during checkout in the order notes field) by Dr. Juliet Getty and mailed out the next business day following your order.
    • Links to podcasts and other recordings will be emailed to within 24 hours. 

    Order Questions

    Questions about your order may be directed to orders.gettyequinenutrition@gmail.com or call (940) 487-7161.

    Return & Refund Policy

    Please view our Return & Refund Policy.